athenahealth medical software possesses advanced technology to ensure seamless working in the healthcare system. The fact that it is used by 40% of Americans, it has gained much popularity. The company was founded in 1997 which used to be a women’s health and birthing center. However, it eventually evolved into an industry leader offering cloud-based services for patients and healthcare providers. It mainly focuses on:
- revenue cycle management
- care coordination
- patient records
- engagement of patients
- point-of-care mobile app
The goal here is to assist healthcare providers in executing smart experiences. Athenhealth is serving 160,000 providers and 10 million patients with 8,000 different portals across the US.
Since having to serve a vast portion of the healthcare sector, athenahealth medical records has implemented several of Okta’s Customer Identity Products such as User Management, Adaptive MFA, Authentication and Authorization, and B2B Integration. It also embraced DynamicScale for optimal user experience all around the clock, even during a busy workflow.
athenahealth Medical Billing
The importance and implementation of modern technology to improve payment collection has curated an increase in high-deductible health plans and patient engagement.
The athenahealth revenue cycle management software, athenaCollector, has a cloud-based management system that cannot be compared to any other RCM product in the industry. The revenue cycle product dashboard has made administrative tasks seamless by displaying complete transparency into the revenue cycle performance of your organization. athenahealth medical software adjudicates 95% of the claims at the first attempt with its robust automatic engine. It keeps a constant track of the new changes, such as incentive payment programs that affect your bottom line, like MACRA.
The data from over 160,000 providers is shared via the athenahealth network. This enables you to compare financial performances against other organizations and deliver best practice guidelines while also minimizing costs.
Features
- Charge entry lag
- Client days in accounts receivable
- Days documents open
- Patient full registration rate
- Portal adoption rate
- Post-visit documentation rate
- Same day encounter close rate
- Time of service collections rate
- Collect What You’re Eligible to Receive
Fact: The athenahealth medical billing software rules engine is continuously updated, delivering a 93% first-pass claims resolution rate.
Consider the following questions:
- Are you having issues with your revenue cycle management, such as denials and claim errors?
- Is your practice being ineffective due to improper billing?
- Are you having trouble with staffing your medical billing team?
This is where the MDS team steps in
MDS is an authorized athenahealth Managed Services Organization abbreviated as MSO. It offers comprehensive athena revenue cycle management and software services.
MDS provides a variety of athena services that are not restricted to medical billing, software implementation, IT support, and security. It takes care of delivering the most comprehensive and guaranteed quality athena medical billing services to fill in the gaps and billing tasks easily performed by your practice.
athena RCM team manages and keeps track of your entire revenue cycle process to enhance your financial performance. The additional services include:
- Balancing payments
- Working on rejected claims
- Charge posting
- Patient records
- Patient calls
- working patient and insurance A/R
- complete overview of your comprehensive revenue cycle process
How MDS Medical’s RCM Team Can Help?
MDS Medical is an Authorized athenahealth Managed Services Organization (MSO), offering comprehensive athena revenue cycle management and software services.
MDS provides a variety of athena services that are not restricted to medical billing, software implementation, IT support, and security. It takes care of delivering the most comprehensive and guaranteed quality athena medical billing services to fill in the gaps and billing tasks easily performed by your practice.
athena RCM team manages and keeps track of your entire revenue cycle process to enhance your financial performance. The additional services include:
- Balancing payments
- Working on rejected claims
- Charge posting
- Patient records
- Patient calls
- Working patient and insurance A/R
- Complete overview of your comprehensive revenue cycle process
MDS advocates the athenahealth software by providing a complete athenahealth revenue management solution, offering the following services:
- Charge posting
- Handling hold buckets
- Managing payments
- Correcting and resubmission of denied or rejected claims
- Collections
- Both inbound and outbound patient calls
- Coding services
- Fee schedule negotiation and contracting
- Real-time visibility of your organization’s financial outlook by incorporating the athenaCollector dashboard
athenahealth Medical Coding
A HIPAA compliant coding product to reduce backlogs to keep your claims incoming. Customers get full access to high-quality coding support through verified specialists who assist in delivering reliable medical coding within the platform of athenaOne. Communication between the practice and athenahealth’s medical coders is joined directly into the interface and launches effortlessly for a better workflow. athenhealth’s new services offer incomparable ease of coding for medical groups and practices that require reducing the administrative task of medical coding.
According to time and productivity studies done by athenahealth, physicians spend an average of 90 minutes after spending hours on coding work. With athenaOne Medical Coding, providers and the staff are able to concentrate on other important work factors and hence spend more time dealing with the patients.
This new service works from a robust assurance program and works flawlessly with the provider’s workflow to deliver prompt and reliable coding.
“Provider organizations are seeing a 30% reduction in coding-related claim scrubs and coding-related denials, based on data from customers using the service for six months or more”. – athenahealth
To incorporate this service, customers should be live on the athenaCollector and athenaClinicals or the full athenaOne suite:
Features Include:
- Fully integrated solution
- Communication tools
- Third-party audits
- Dashboard
athenaTelehealth
athenateTehealth allows you to engage with your patients by delivering constant care without any boundaries. It supports necessary patient care and thus helps to maintain your practice’s schedule density with telehealth in accordance with HIPAA Compliant Cloud Storage. athenaTelehealth provides a prompt patient experience that works on athenaNet’s existing email and text communication channels. Integrated workflows ensure less disruption for your practice. The full connectivity with athenaNet ensures a smooth billing process.
Features Offered:
Fully-embedded solution
No additional platforms or third-party vendors are required. You can have a complete telehealth experience starting from appointment scheduling to billing without having to leave athenaNet.
Group video call facility
Allows up to four individuals in a video consultation by adding additional care providers to make an accurate diagnosis.
The ongoing video that can be customized
Maximized video size to have a closer examination. Moving of the video window for documentation while maintaining eye contact. Moreover, the video can be adjusted according to your preference while examining the patients.
Built-in customer support
Telehealth visit types allow customized coding and billing workflows that allow making revenue by working efficiently.
Automatic patient outreach
Automatic reminders are sent to the patients. Communication is made accessible via the same email and text message channels.
It does not require downloads
There is no additional software or integration that needs to be applied. Patients can access telehealth visits from any computer or a mobile device through a web browser and an integrated web camera.
Find out more on EHRs and which one will fit best to your needs by reaching out to us for a free consultation.