A government survey tool is useful for monitoring and evaluating planning and policy-making processes. It allows you to gather opinions and feedback, which can then be used to make changes and improvements as needed.
For government organisations, gaining insight into the views of stakeholders via stakeholder surveys can be very important. Stakeholders include any individuals or groups who affect or are affected by an organisation and its activities.
Stakeholder surveys can provide significant value to government organisations. They enable you to gain a deeper understanding of stakeholder opinion, from how they view the function of certain products and services, whether you’re meeting key performance indicators, and establishing a baseline measure of their satisfaction levels.
Using surveys, you can assess stakeholder satisfaction with regards to the timeliness, professionalism and delivery of your services. A valuable research tool, online surveys for government departments can be used to measure awareness, understanding end user satisfaction and attitudes to help you improve the effectiveness of programs, project design and services. By involving different stakeholders in various stages of development or delivery of your services, you can also question assumptions or explore alternative options.
Surveys provide a way for you to maintain a healthy relationship with stakeholders, allowing them to voice their opinion, which can be important to the success of various projects. Stakeholder surveys are increasingly being used within government organisations to promote stakeholder engagement.
Complex survey management
When it comes to online surveys for government departments, there can often be complex requirements for managing the data.
Data gathered through surveys can generate critical information regarding performance management which can be used to make improvements in services or delivery of programs.
End to end survey service is often required for government surveys, from custom survey design to reporting and analysis.
A government survey tool with templates or customisation options to support different question types will ensure you’re able to address and identify internal stakeholder needs, concerns, and priorities. This can contribute to learning and innovation, and help to promote greater acceptance of decisions and policy reforms.
Functionality that includes a range of reporting options that allows you to generate and review survey responses in real-time will make it more efficient when it comes to implementing changes on time and immediately addressing key concerns.
Used by organisations or projects to increase understanding of the knowledge, attitudes, perceptions, interest and experiences of stakeholders, surveys will allow you to keep up to date with opinions, and see how this changes over time.
Secure government survey tools
Government surveys can be used to gather sensitive information, which means data security and privacy is a key concern and data has to be only hosted in Australia.
Many survey tools are commonly hosted overseas, which is something to consider when using surveys to gather sensitive data. Hosted in Australia via a private internet cloud, SurveyManager complies with Australian Data Privacy Principles and is only hosted on AWS IRAP Accredited services.
When conducting online surveys for government departments, choosing the right survey platform is crucial. SurveyManager can provide a secure and efficient government survey tool.