Technology plays a giant role in how businesses operate today. You can’t get by working with outdated tech anymore. New tools give you a chance to get an edge over your competition.
That’s why many small businesses have started to outsource their IT teams. It isn’t always feasible to fund an IT department, so people choose to outsource. That’s why the managed IT industry is expected to reach a value of $274.2 billion by 2026.
If you’re wondering if working with a managed service provider is right for your business, this post will help you make your choice. Below are nine reasons that make hiring a managed IT services company worth the money.
1. Focus on Your Core Business
As a business owner, you have to wear a lot of hats. You aren’t only responsible for developing your core product. You need to manage finances, marketing, and technology.
The problem is that you likely don’t have the time or expertise to handle everything your business needs to run.
That’s why outsourcing core business functions is so essential. You don’t need to know how any of the behind-the-scenes tasks of your business works. You only need it to help you deliver on what your company promises to customers.
That’s why outsourcing IT support and services is so essential for businesses. Your IT partner will handle all the heavy lifting for you. Their work behind the scenes will give you the time you need to focus on running your business and delivering excellent results to your customers.
2. Improve Employee Productivity
Companies expect more from employees than ever today. It makes sense to do so, too. New tools have improved employee productivity and allow them to accomplish more in far less time.
The question is, do you have the tools necessary to give those advantages to your team?
Your IT team can give your team the tools they need to get more done. They will do an audit of your business, look at all the jobs your team needs to handle, and suggest tools that can improve the workflow of your employees.
On top of that, some IT services also offer custom software development. This service means you can get automation software built to handle the unique functions of your business. It will give you an edge that your competitors might not have.
3. Save Employee Costs
It makes sense to hire a team in-house to handle a job. After all, you’ll have the most control when you hire an IT team directly. However, this often costs much more than you initially think.
You don’t only have to worry about payroll with an IT team. You’ll need to cover benefits, job postings, background checks, and the cost of your time when you handle the interviews. You’ll spend much more than you originally intended when you bring on a new team.
You can avoid all these costs by working with an IT provider. They have already done the work and spent the money on hiring. You only need to tell them the level of service you need, and they’ll provide the talent when you need it.
In most cases, smaller businesses end up spending far less money with a managed IT service than they would if they brought on an IT team to work in-house.
4. Have a Flexible IT Team
Even if you have a predictable business model, there will still be times when you have increases and decreases in business without notice. While you can usually deal with these issues without any problems, it’s more challenging when you need to hire more employees to deal with your increasing support needs.
You can’t afford to stay understaffed in your IT department during busy times. It will lead to unresolved problems, leading to unsatisfied customers when your team can’t provide excellent service.
Even if you have an IT department in-house, you can use an outsourcing service to supplement your current team. You can work with an IT firm to get support specialists whenever your needs change. Once your current needs slow down, you can change your service level without worrying about firing new employees you hired to meet your needs.
5. Don’t Talk to IT Vendors Again
No matter how complex your IT setup is, the chances are good that you deal with many vendors. Whether it’s hardware vendors for computers and servers or software vendors for cloud tools, you’ll have many contacts to keep track of.
You won’t face any vendor issues most of the time. However, that isn’t true once you start experiencing problems. If your systems are highly connected, it’s challenging to find the right person to speak with to figure out how to solve your problems.
When you have an IT support team available, you don’t have this issue. The only person you have to deal with is your support representative at your IT provider. They’ll handle all the vendor communication for you, so you don’t waste your time talking to people who can’t fix your problem.
6. Security for Cybercrime Protection
Cybercrime is a threat that grows every year. According to the 2020 FBI cybercrime report, there were more complaints about cybercrime in 2020 than in the past. If you think you’re business is safe against online threats, think again.
The problem is that creating a security plan isn’t an easy task. Even if you’re good at troubleshooting computers, securing a business network is an entirely different skill set. You’ll open your company network for an attack if you make a single mistake.
That’s where IT services come into play. Your IT provider will employ cybersecurity specialists on their payroll. You can count on them to audit your network, find security problems, and create a plan to fortify your cyber defenses.
7. Help With Government Compliance
The need to improve your cybersecurity defenses isn’t the only thing that increased cybercrime has changed. Governments are beginning to set some ground rules now that big businesses are suffering from big hacks.
If you store sensitive information, it’s your obligation to make sure you protect it. If you work in a highly regulated industry, this is even more important. The last thing you want to do is expose your customers and employees to identity theft because of negligence.
Some of these regulations are complex, so you need an expert to help improve your IT infrastructure to follow the rules. Working with an experienced IT provider that works in your industry means you get the help you need to follow the law.
8. Support During All Hours
If you’re like many businesses, your employees have started to work from home. This isn’t anything new, but it’s much more widespread than it was a few years ago. While it has improved productivity for many people, it does come at a cost.
That cost is no support when everyone has gone home for the night. Working from home has led many people to change their working hours to ones that fit their needs. The problem is that if your tech breaks during the evening, nobody is around to get things back up and running.
Hiring support specialists from an IT company fixes this issue. They keep teams available during every shift to ensure someone is there to resolve any problems. If you’re asking the question, “how can I find IT support near me?” you also get the benefit of a team that can go on-site in the evening to fix things that can’t they can’t do remotely.
9. Protect Your Important Information
Most businesses make use of data in their everyday decisions. You can’t afford to make guesses anymore as to what the market wants. You need to make informed decisions so you can outmaneuver your competition.
While this is great and can help drive your company in good directions, it also makes you reliant on that data. If you don’t have access to it, it’s harder to make good decisions. You’ll be making guesses.
That’s why you need a backup strategy for your data. Doing this makes sure that you have a backup version of your files if a disaster ever happens. If you lose your data and can’t get a backup copy, you’ll need to rebuild your data sources from scratch.
Get in Touch With a Managed Service Provider Today
With how much businesses rely on technology to function today, you can’t afford to fall behind the IT curve. Not every company has the time or money to handle their IT needs themselves, so they need to rely on outside experts to get the services they need. Talk to a managed service provider today to learn how they can help your business get the tech support it needs.
Are you interested in reading more business tips that can help you push your company forward? Head over to the business section to find the latest posts.